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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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vishvaksen reddy k

March 13, 2026

5  out of  5
rating by vishvaksen reddy k
"Isabel Hecht helped me regarding my insurance with the best quote. It was very helpful to me . I appreciate her work and patience with the work"
We responded:
"Thank you so much for your kind words, Vishvaksen! We’re delighted to hear that Isabel was able to provide you with the best insurance quote and assist you patiently. Your appreciation means a lot to us. If you ever need any further assistance with your insurance, please don’t hesitate to reach out!"
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JOSEPH ERVIN

March 4, 2026

5  out of  5
rating by JOSEPH ERVIN
"Isabella is the Best State Farms associate she goes above and beyond to make sure that you pay what you’re supposed to pay for your vehicle. I love you, Isabella. Stay safe, love!"
We responded:
"Joseph, thank you so much for your wonderful review. Isabel is a valued team member. We are thrilled that you have had a great experience and look forward continuing to provide you insurance that is affordable! "
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Prisca N. Fall

February 25, 2026

5  out of  5
rating by Prisca N. Fall
"Jon Laskin's office is extremely professional, accessible, and accommodating in all areas. They offer great products and packages and work very closely with their clients. I have been with this office for many years, and do not plan to switch. I highly recommend them for all of your insurance needs ."
We responded:
"Prisca, thank you for your kind words and loyalty to the Jon Laskin agency. We are grateful to have you as a long-term customer, and look forward to continuing to help you for years to come!"
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Polly Pan

February 18, 2026

5  out of  5
rating by Polly Pan
"Great experience with O’Brien Insurance Agency! Special thanks to Yen for being so helpful, responsive, and professional. She made the process very easy and helped me find the right coverage. Highly recommend!"
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Aaron Matyas

February 18, 2026

5  out of  5
rating by Aaron Matyas
"Was called to help me figure out my renters insurance. All went very well. Shout out to Isabel, very helpful. Looking forward to working with Isabel and this company in the future."
We responded:
"Thank you, Aaron, for your kind words! We're glad to hear that Isabel was able to assist you effectively with your renter’s insurance. We appreciate your trust and look forward to working with you again in the future."
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Logan

January 23, 2026

5  out of  5
rating by Logan
"Me atendió una señorita llamada Isabel. Buen servicio, super atenta y solvente. Ojala siempre me atendieran de la misma manera!"
We responded:
"Muchas gracias por tus amables palabras! Nos alegra saber que Isabel te brindó un excelente servicio. Trabajamos para que siempre tengas la misma experiencia. Thank you very much for your kind words! We’re glad to hear that Isabel provided you with excellent service. We strive to ensure you always have the same great experience."
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Yeganeh Rezaei

December 12, 2025

5  out of  5
rating by Yeganeh Rezaei
"I want to express my sincere appreciation for Isabel (Ext. 112). She has been incredibly sympathetic, patient, and professionally polite throughout the entire process of quoting my high-rising car insurance. No other agent I spoke with was as helpful or understanding as she was. Isabel took her time to explain everything clearly, followed up with me without any pressure, and answered every question I had with kindness and patience. Her level of care and professionalism truly stood out, and she made a stressful situation so much easier for me. I highly recommend Isabel for anyone who needs someone reliable, supportive, and genuinely dedicated to helping customers. She absolutely deserves recognition for her excellent service."
We responded:
"Thank you for your kind words and for recognizing Isabel’s excellent service! We’re glad she could make the process of obtaining auto insurance easier for you. We’ll be sure to pass along your compliments to her. If you need any further assistance, feel free to reach out!"
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Ryan B

October 1, 2025

5  out of  5
rating by Ryan B
"Janet, I had the pleasure of speaking with Janet. She treated me like a person and not a number. Janet's kindness and proactive approach made this experience so positive. Janet anticipated my questions and provided all the information I needed upfront, saving me time and stress. The level of care she provided is exceptional, and it's clear that you genuinely care about your clients. Thank you for everything."
We responded:
"Thank you so much for your kind words, Ryan! We're thrilled to hear that Janet was able to provide you with such a positive and personalized experience. We appreciate you taking the time to share your feedback and look forward to assisting you again in the future!"
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Arly Ventura

September 16, 2025

5  out of  5
rating by Arly Ventura
"Peter is the best!! He has been my agent for many years and have not had one problem. Very efficient, compassionate, and professional. Could not ask for a better agent :)"
We responded:
"Thank you so much for your kind words, Arly! We're thrilled to hear that Peter has consistently provided you with excellent service. Your continued trust means a lot to us! Jon"
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Cody Encarnación P.

July 30, 2025

5  out of  5
rating by Cody Encarnación P.
"Thank you, Peter Mulato! Fantastic support after our accident! I recently had an auto accident and reached out to my State Farm insurance agent. He responded quickly, walked through every step with incredible patience, and made the entire process so much less stressful. From guiding us through filing the claim to helping coordinate repairs and answering all our questions—he was always available, calm, and reassuring. His professionalism and genuine concern stood out. He didn’t just treat us as another case file—he treated us like people. If you’re looking for an insurance agent who truly goes the extra mile, look no further: he’s the one. Highly recommend!"
We responded:
"Thank you for your review and recommendation. We’re glad to hear that Peter was able to assist you promptly and thoroughly after your accident. Our goal is to make the claims process as clear and stress-free as possible, and it’s great to know that Peter’s professionalism and attention to detail made a difference for you. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your feedback and your trust in our agency."
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B Soto

July 1, 2025

5  out of  5
rating by B Soto
"Isabel was very helpful, honest and give me an excellent quote"
We responded:
"Thank you for your feedback. We’re glad Isabel was helpful and provided you with a great quote. We appreciate your business."
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Natasha Wood

May 19, 2025

5  out of  5
rating by Natasha Wood
"Isabel was so great. She talked me through everything, and was thorough and unbiased. Thank you!!"
We responded:
"Natasha, Thank you so much for your kind words and thoughtful feedback! We're delighted to hear that Isabel provided thorough, unbiased support and made your experience a positive one. Our team strives to ensure every interaction is helpful and informative, and it's wonderful to know Isabel exceeded your expectations. If there's anything else we can assist you with, please don’t hesitate to reach out. Jon"
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Yenifer Benitez

April 23, 2025

5  out of  5
rating by Yenifer Benitez
"I switched insurance coverage from Geico to State Farm and Isabel was amazing helping me with my coverage. She was very kind, patient & friendly! She answered all my questions and was able to find the best affordable insurance coverage for my car! Cambie mi póliza de Geico a State Farm & Isabel fue maravillosa ayudandome con la cobertura. Fue bien amable, paciente & bien amistosa! Contesto todas mis preguntas & pudo encontrar la mejor cobertura a un buen costo para mi carro. Thank you for all your help! Gracias por toda su ayuda!"
We responded:
"Thank you so much, Yenifer, for your wonderful review! 🌟 We’re thrilled to hear about your positive experience with Isabel. She truly takes pride in helping our customers find the best coverage that fits their needs and budget, and it’s great to know she was able to assist you so well. Your kind words about her patience, friendliness, and knowledge mean a lot to us. We’re honored to have earned your trust and are delighted to welcome you to the State Farm family! If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We're here to help! ¡Gracias por sus amables palabras y por elegirnos para su cobertura de seguro! 😊 "
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Ashley Lowery

April 7, 2025

1  out of  5
rating by Ashley Lowery
"Very bad experience with this particular office wish I would have kept my original state farm agent"
We responded:
"I'm sorry to hear about your experience. We value your feedback and are committed to making things right. Please reach out to our office directly so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention."
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Zachary Forrest

March 25, 2025

5  out of  5
rating by Zachary Forrest
"Isabel was the best!! She helped me a lot with my renters insurance policy and giving me a quote for auto insurance. She was super understanding and was able to explain everything out with this being my first time I would 10/10 recommend her for anyone! She was very nice and helpful throughout the whole process."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Isabel provided you with such excellent service and was able to assist you with both your renters insurance and auto insurance needs. It’s fantastic to know that she made the process easy to understand, especially with this being your first time. Your recommendation means a lot to us, and we'll be sure to share your feedback with Isabel. If you need any further assistance, please don't hesitate to reach out. Thank you again for your positive review!"
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Hilary Atkins

March 21, 2025

5  out of  5
rating by Hilary Atkins
"What a wonderful experience! I switched insurance companies after many years and the agent, Isabel Hecht, made it incredibly easy to make the change over to State Farm. I’m saving money and enjoyed superior customer service. Recommend highly!"
We responded:
"Hilary, Thank you so much for your kind words! We're thrilled to hear that Isabel made your transition to State Farm smooth and enjoyable. Your recommendation means a lot to us. Welcome to the State Farm family! "
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Mory Ramirez

March 4, 2025

5  out of  5
rating by Mory Ramirez
"Isabel brindó un servicio excepcional al manejar mis necesidades de seguro de automóvil. Su destacada profesionalidad y dedicación brillaron mientras cumplía con todos mis requisitos específicos de manera eficiente y se esforzaba por asegurar las mejores soluciones. Su experiencia y capacidad de respuesta garantizaron una experiencia sin problemas. ¡Recomiendo encarecidamente sus servicios y con confianza referiré a colegas a ella. Gracias, Isabel, por tu invalorable apoyo!"
We responded:
" ¡Gracias Mory por tus amables palabras! Valoramos a Isabel como miembro del equipo y a ti como cliente. Me alegra saber que tu experiencia ha sido positiva."
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Nooruddin Hakimi

March 3, 2025

5  out of  5
rating by Nooruddin Hakimi
"Great people with the wonderful customer service team especially Ms. Isabel who really helped me out to get a better insurance for My Life, Car and Apartment."
We responded:
"Hi Nooruddin, I am so glad to hear that Isabel was able to provide great service. We value her as a team member and appreciate your business!!"
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Gabriel Hudson

January 14, 2025

5  out of  5
rating by Gabriel Hudson
"Great call with Isabel and I saved a ton of money. She was super helpful and great to talk with. I feel better having an agent I can contact."
We responded:
"Gabriel, I am glad to hear that Isabel was able to answer your questions and help you find the right coverage and at the right price. If you need anything in the future, we are here to help! -Jon"
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Ricardo Gomez

December 26, 2024

5  out of  5
rating by Ricardo Gomez
"I was working with Isabel regarding my auto, renter's and life insurance policy. I got answer for all questions I had. I was able to choose the right coverage for my insurance needs. Thank you. Good service."
We responded:
"Thank you for taking the time to leave such a thoughtful review, Ricardo! I am glad to hear that Isabel was able to answer your questions and help you find the right coverage. If you have any additional questions or need assistance in the future, we're here to help! -Jon "
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Roshan Vasoya

November 1, 2024

5  out of  5
rating by Roshan Vasoya
"I worked with Isabel Hect for renters, personal items, and auto insurance as I just moved to the area. I had a lot of questions about all of the different aspects of each policy and what coverage would be best for me, and she was very patient when explaining everything and working with me to choose the best coverage. I'm very happy I found her and appreciate all of her help!"
We responded:
"Thank you for your thoughtful review, Roshan! I am thrilled to hear that Isabel was able to patiently answer your questions and help you find good coverage for your needs. Moving to a new area can be overwhelming, and I am glad she could make the process seamless for you. We’re here for anything you need! - Jon"
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Robert H. Feldman

September 13, 2024

5  out of  5
rating by Robert H. Feldman
"Isabel gave excellent and very helpful advice!"
We responded:
"Thanks for your positive feedback, Robert! I’m glad Isabel was able to assist you. Please reach out again if you have more questions. -Jon"
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Alexander Laios

August 2, 2024

5  out of  5
rating by Alexander Laios
"Isabel in Jon Laskin's office is amazing. She is the best and is so helpful. If you need insurance and also want A++++++ customer service, Isabel is the person you have to work with."
We responded:
"Thank you for the five-star review, Alexander! I am thrilled to hear that Isabel provided you with exceptional service and was incredibly helpful. I am proud to have Isabel as part of our team. If you have any further questions or need assistance, please don't hesitate to reach out! -Jon "
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Anthony Amato

June 10, 2024

5  out of  5
rating by Anthony Amato
"This is an amazing agency! Customer service reigns supreme and they get the job done. I highly recommend using them for all of your insurance needs from homeowners to auto. Isabel is fantastic! So lucky we have her as our agent."
We responded:
"Thank you for the five-star review, Anthony! I am happy to hear that you had such a positive experience with our team and that we exceeded your expectations. I am happy to know that Isabel has been amazing in assisting you with your insurance needs. We look forward to continuing to serve you! -Jon"
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giancarlo pinzon

April 26, 2024

5  out of  5
rating by giancarlo pinzon
"Me sentí muy satisfecho con la ayuda de Isabel Hecht muy profesional al momento de desarrollar su trabajo y un comprensible al dar información de precios y coberturas me gusto realizar la activación con ella muchas gracias Isabel"
We responded:
"Giancarlo, ¡gracias por la reseña de cinco estrellas! Apreciamos enormemente sus comentarios positivos sobre su experiencia. Nos alegra que Isabel haya hecho que el proceso sea profesional y comprensible. ¡Gracias por elegirnos para su seguro y esperamos poder ayudarle la próxima vez! -Jon Giancarlo, thanks for the five-star review! We greatly appreciate your positive feedback about your experience. We are glad Isabel made the process professional and understandable. Thank you for choosing us for your insurance and we look forward to helping you next time! -Jon "